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16434
All About AIBL
AIBL Profile
AIBL at a Glance
Speciality of AIBL
Board of Directors
Executive Committee
Board Audit Committee
Risk Management Committee
AIBL Management
Shariah Board
Corporate Social Responsibilities
AIBL News

27 Jul, 2020
al-arafah islami bank limited opens sub-branch at sarkar hat, chattogram

13 Jul, 2020
half yearly business development conference 2020 starts at al-arafah islami bank limited

29 Jun, 2020
al-arafah islami bank ltd. recommended 13% cash dividend for 2019

07 May, 2020
regarding conducting of banking operation under govt. declared general leave

26 Apr, 2020
message from chairman and managing director

23 Apr, 2020
ramadan mubarak

23 Apr, 2020
conducting banking operation in limited scale

19 Apr, 2020
conducting banking operation in limited scale

10 Apr, 2020
in the context of introducing limited banking system

05 Apr, 2020
aibl donates tk 5 crore to prime ministerís relief fund combating spread of coronavirus

::: Complaints Team Members Information :::

For any complaint/advice please contact the Complaint Cell Team Personnel.
(Written complaints may be sent to e-mail address or direct contact through phones is also encouraged).
Download Complaint Form
Online Complain Lodgement

Al-Arafah Islami Bank Ltd.
Central Customer Services & Complaint Management Cell
Head Office, Dhaka-1000

 

Central Customer Services & Complaint Management Cell Personnel

Serial No.

Name

Position

Phone

FAX & E-mail ID.

01.

Jb. S. M. Jaffar
Deputy Managing Director

Address:  AIBL, HO, 63, Purana Paltan, 12th Floor, Dhaka-1000.

Convener

Phone: +8802-44850024,
+88-02-44850005-20
Ext-107
Mobile- 01713122792, 01711171111

Fax- +88-02-44850066
E-mail:
s.m.jaffar@al-arafahbank.com

02.

Jb. Md. Mujibul Quader, SEVP, IBW
Address:  AIBL, HO, 63, Purana Paltan, 7th Floor, Dhaka-1000.

Member

+88-02-44850029
+88-02-44850005-20
Ext-355
Mobile- 01711790302

E-mail: mujibul.quader@al-arafahbank.com

03.

Engr. Md. Habib Ullah
EVP, GSD
Address:  AIBL, HO, 63, Purana Paltan, 6th Floor, Dhaka-1000.

Member

Phone: +88-02-44850044
+88-02-4485005-20, Ext-125
Mobile: 01814652645

E-mail:
habib.ullah@al-arafahbank.com

04.

Jb. Mazharul Islam, EVP, HRD
Address:  AIBL, HO, 63, Purana Paltan, 16th Floor, Dhaka-1000.

Member

Phone: +88-02-44850034
+88-02-4485005-20, Ext-150
Mobile: 01817538912

E-mail:
mazhar.islam@al-arafahbank.com

05.

Jb. Akter Kamal, EVP, ICCW
Address:  AIBL, HO, 63, Purana Paltan, 15th Floor, Dhaka-1000.

Member

+88-02-44850039
+88-02-44850005-20
Ext-330
Mobile- 01712191878

E-mail: aktar_ctg17@yahoo.com

06.

Jb. Md. Sharif Uddin Pramanik, SVP, BCD
Address:  AIBL, HO, 63, Purana Paltan, 3rd Floor, Dhaka-1000.

Member Secretary

+88-02-44850042
+88-02-44850005-20
Ext-205

Mobile-01307440111

E-mail:
pramanik3864@al-arafahbank.com

07.

Jb. Mollah Khalilur Rahman, AVP, BPMD
Address:  AIBL, HO, 63, Purana Paltan, 5th Floor, Dhaka-1000.

Member

+88-02-44850052
+88-02-44850005-20 Ext-296
Mobile: 01711386891

E-mail:
mk.rahman92@yahoo.com

08.

Jb. Md. Khan Kamranur Rahman Shovon, AVP, BPMD
Address:  AIBL, HO, 63, Purana Paltan, 5th Floor, Dhaka-1000.

Member

+88-02-44850005-20 Ext-299
Mobile: 01770552140

E-mail:
kamran.gb@al-arafahbank.com

Call 16236, to make a complaint to Bangladesh Bank

 

Members of Zonal Customer Servises & Complaint Management Cell

Dhaka Central Zone

Sl. No

Name, Designation & Address

Position in the Cell

Phone

FAX & E-mail ID.

01.

Manir Ahmad
EVP & Zonal Head
Address: AIBL, Dhaka Central Zone,
72, Dilkusha C/A, 4th Floor, Dhaka-1000.

Convener

+88-02-9577753,
Mobile- 01828147755

E-mail:
dczaibl@gmail.com

02.

Md. Rezaul Hoque
FAVP
Address: AIBL, Dhaka Central Zone,
72, Dilkusha C/A, 4th Floor, Dhaka-1000.

Member

88-02-9577754,
Mobile- 01688192625

E-mail: rezaaibl03@yahoo.com

Dhaka North Zone

Sl. No

Name, Designation & Address

Position in the Cell

Phone

FAX & E-mail ID.

01.

M. Atiqur Rahman
EVP & Zonal Head
Address: AIBL, Dhaka North Zone,
72, Dilkusha C/A, Dhaka-1000.

Convener

+88-02-9577751,
Mobile- 01819244902

E-mail: dnzaibl@gmail.com

02.

Md. Abdur Rahim Sarder
AVP
Address: AIBL, Dhaka North Zone,
72, Dilkusha C/A, Dhaka-1000.

Member

88-02-9577752,
Mobile- 01716549357

E-mail: dnzaibl@gmail.com

03.

Md. Rafiq Ullahr
FAVP
Address: AIBL, Dhaka North Zone,
72, Dilkusha C/A, Dhaka-1000.

Member

88-02-9577752,
Mobile- 01716692875

E-mail: dnzaibl@gmail.com

Dhaka South Zone

Sl. No

Name, Designation & Address

Position in the Cell

Phone

FAX & E-mail ID.

01.

Md. Manjur Hasan
EVP & Zonal Head
Address: AIBL, Dhaka South Zone,
72, Dilkusha C/A, 2nd Floor, Dhaka-1000.

Convener

+88-02-9577750,
Mobile-
01819411415 01711390857

E-mail: southzoneaibl@gmail. com

02.

Md. Abu Bakar Siddique
AVP
Address: AIBL, Dhaka South Zone,
72, Dilkusha C/A, 2nd Floor, Dhaka-1000.

Member

+88-02-9580116,
Mobile-
01819559390 01712632502

E-mail: southzoneaibl6@@gmail.com

03.

Md. Sazzad Hossain, SEO
Address: AIBL, Dhaka South Zone,
72, Dilkusha C/A, 2nd Floor, Dhaka-1000.

Member

88-02-9580116,
Mobile-
01756210672 01976210672

E-mail: southzoneaibl6@@gmail.com

Chittagong Zone

Sl. No

Name, Designation & Address

Position in the Cell

Phone

FAX & E-mail ID.

01.

Mohammad Azam
SVP & Zonal Head
Address: 96, Agrabad C/A,
Chittagong.

Convener

+88-031-724173-4,
Mobile- 01819556378

E-mail: aiblctgzonal@gmail.com
chittagong.zo@al-arafahbank.com

02.

A. F. M Faisal Kabir, FAVP
Address: 96, Agrabad C/A,
Chittagong.

Member

+88-031-724173-4
Mobile- 01819-100399

E-mail: aiblctgzonal@gmail.com
chittagong.zo@al-arafahbank.com

03.

Jalal Uddin Ahmed, FAVP
Address: 96, Agrabad C/A,
Chittagong.

Member

+88-031-724173-4,
Mobile- 01818232723

E-mail: aiblctgzonal@gmail.com
chittagong.zo@al-arafahbank.com

khulna Zone

Sl. No

Name, Designation & Address

Position in the Cell

Phone

FAX & E-mail ID.

01.

Md. Monjurul Alam
SVP & Zonal Head
Address: A. Hossain Plaza,
4, Sir Iqbal Road, Khulna.

Convener

041-730514, 01782535356

E-mail: monjur_aibl@yahoo.com

02.

MM Masrur Rahman Morol, FAVP,
Address: A. Hossain Plaza,
4, Sir Iqbal Road, Khulna.

Member

Mobile- 01923333575

E-mail: masrur0178@al-arafahbank.com

03.

S M Saiful Azam, PO
Address: A. Hossain Plaza,
4, Sir Iqbal Road, Khulna.

Member

Mobile- 01912608796

E-mail: saiful2331@al-arafahbank.com

Bogra Zone

Sl. No

Name, Designation & Address

Position in the Cell

Phone

FAX & E-mail ID.

01.

Md. Majibar Rahman
SVP & Zonal Head
Address: Talukder Mansion,
Barogola, Bogra Sadar, Bogra.

Convener

+88-051-78709-10,
Mobile- 01819212743

Fax- +88- 051-78710
E-mail: aiblbograzone@gmail.com

02.

Md. Mogreb Ali, VP
Address: Talukder Mansion,
Barogola, Bogra Sadar, Bogra.

Member

+88-051-78709-10,
Mobile- 01846113330

Fax- +88- 051-78710
E-mail: aiblbograzone@gmail.com

03.

Md. Abdul Matin, SPO
Address: Talukder Mansion,
Barogola, Bogra Sadar, Bogra.

Member

+88-051-78709-10,
Mobile- 01711467323

Fax- +88- 051-78710
E-mail: aiblbograzone@gmail.com

Comilla Zone

Sl. No

Name, Designation & Address

Position in the Cell

Phone

FAX & E-mail ID.

01.

A.K.M Amzad Hossain
SVP & Zonal Head
Address: Comilla Mansion, 233/10, Rajgonj, Comilla.

Convener

+88-081-73922,
Mobile- 01819557085

E-mail: amzad.aibl@yahoo.com

02.

K.B.M Nazim Uddin, SPO
Address: Comilla Mansion, 233/10, Rajgonj, Comilla.

Member

+88- -081-73922, Mobile- 01846131737

E-mail: comilla.zo@al-arafahbank.com

03.

Mohammad Shafiqul Islam, PO
Address: Comilla Mansion, 233/10, Rajgonj, Comilla.

Member

+88- -081-73922, Mobile- 01717367764

E-mail: shafiqul.islam@al-arafahbank.com

Sylhet Zone

Sl. No

Name, Designation & Address

Position in the Cell

Phone

FAX & E-mail ID.

01.

Md. Fazlur Rahman (Ashrafi)
VP & Zonal Head
Address: Reasoth Tower, 1795,
Laldighirpar, 4th Floor, Sylhet.

Convener

+88-0821-711771,
Mobile- 01711330469 01847059790

E-mail: sylhet.zo@al-arafahbank.com

02.

Nurul Ambia Chowdhury, FAVP
Address: Reasoth Tower, 1795,
Laldighirpar, 4th Floor, Sylhet.

Member

+88-0821-711771
Mobile- 01718128388 01847059790

E-mail: nambia.chowdhury@al-arafahbank.com

03.

Md. Saiful Islam, PO
Address: Reasoth Tower, 1795,
Laldighirpar, 4th Floor, Sylhet.

Member

+88-0821-711771
Mobile- 01712711678 01847059790

E-mail: saiful153@al-arafahbank.com

 

Toll-free numbers related to the public service implemented by the Government of the People's Republic of Bangladesh

 

Serial No.

Topics

Toll Free Number

01.

National Help Desk

999

02.

Telecom Consumer Inquiries

100

03.

Anti-Corruption Commision

106

04.

Disaster Management and Relief

1090

05.

Violence Against Women and children

109

06.

Child Protection Helpline

1098

07.

Legal Aid Helpline

16430

 

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